NEW ZEALAND: Air New Zealand Domestic Travel Update
Today Air New Zealand has announced there are additional requirements for domestic travel along with updates on flexibility and their fast bag service.
For travel from mid-December 2021, all customers aged 12 years and over will be asked to present proof of either full vaccination or a negative Covid-19 test before checking in to their domestic flights - providing customers with an extra layer of protection.
Key points to note on the Air New Zealand vaccine policy:
The initial period of this Air New Zealand vaccine pass policy will be 14 December 2021 - 31 March 2022.
All vaccines and tests approved by the New Zealand Government will be accepted.
Customers who are not fully vaccinated will be able to provide evidence of a negative Covid-19 test taken within 72 hours before departure – from either free community testing or their GP.
A digital solution will make it as easy as possible. Customers can show proof of vaccination (or exemption) by uploading their QR code from the Government’s My Vaccine Pass. This can be done at check-in via our website, mobile app or at the kiosk. If customers don’t check in online before arriving at the airport, they can present their printed My Vaccine Pass at the airport or kiosk.
Customers who have a negative test result taken within 72 hours before departure can present either the free community text message result or doctor’s letter at a check-in counter. Downloading the Air New Zealand mobile app will make the connection of your booking details and vaccination status seamless.
Customer flexibility: The following flexibility applies for customers ticketed with domestic travel within New Zealand, for travel between 14 December 2021 and 31 March 2022, for tickets issued on or before 9 November 2021.Customers who are unable to provide proof of full vaccination or a negative Covid-19 test before their flight or who no longer wish to travel whilst this temporary policy is in place, are able to hold their ticket in credit.
Updates to Fast Bag service: Effective from today, eligible customers who meet the Fast Bag requirements, and request a Fast Bag at the check-in kiosk will have a Fast Bag designator automatically printed on their tag, for them to attach and drop at bag drop themselves.
We hope this provides peace of mind and clarity around the steps our industry are taking to allow a safe and free summer. Please reach out with any questions or concerns.